QUICK LOOK:
100,000+
CLAIMS ADJUSTED
100%
ESSPRESSO DRIVEN
80+
YEARS OF COMBINED EXPERIENCE
WHO WE ARE
WHO WE ARE
WHO WE ARE
Precision. Integrity. Results.At Hughes, Heidinger & Ferrin, we’re more than just adjusters — we’re your trusted partners in claim resolution. As a boutique independent adjusting firm, we provide tailored, hands-on service backed by decades of field experience. Our mission is simple: deliver accurate, timely, and defensible results for every claim, every time.
PRECISION.
INTEGRITY.
RESULTS.
OUR SERVICES
CLAIMS ADJUSTING
We handle Commercial and Residential Property Losses, Builder’s Risk & Construction Defects, Business Interruption, Liability & Casualty Investigations, and Catastrophe Response. Our size is our strength — allowing us to move faster, think smarter, and stay personally involved from first notice to file closure.
INSURANCE APPRAISAL
Our seasoned adjusters serve as impartial appraisers and umpires under the policy’s appraisal clause. We deliver fair, data-driven evaluations to help resolve disputes efficiently and professionally.
INSURANCE UMPIRING
Let us help you understand the benefits available to you through insurance umpiring. We provide detailed analysis to ensure you make informed decisions regarding your coverage.
UNDERWRITING REPORTING
We provide detailed, on-site underwriting reports designed to help carriers assess risk with confidence. Our inspections include property condition analysis, occupancy verification, hazard identification, and documentation with high-resolution photography and narrative summaries.
WHY CHOOSE US
Focused Expertise.
Personal Commitment.
Founded on the principles of professionalism, responsiveness, and fairness, Hughes, Heidinger & Ferrin was built to serve clients who value quality over volume. Our adjusters combine technical knowledge, field experience, and clear communication to deliver results that hold up to scrutiny and exceed expectations.
We know the business — from the nuances of policy interpretation to the realities of on-site assessment. Our clients rely on us for reliable reporting, thoughtful analysis, and steadfast integrity.
We’re not the biggest — and that’s intentional. Our focused caseloads mean more attention to detail, faster turnaround times, and direct involvement from senior adjusters on every file.
With Hughes, Heidinger & Ferrin, you’re not just another claim number — you’re a valued partner.
CATASTROPHE SERVICES
When major events occur, our CAT team is ready for rapid deployment — offering scalable coverage, consistent reporting standards, and reliable communication throughout every phase of the event.
REPORTING STANDARDS
We understand that every claim tells a story. Our role is to document, evaluate, and communicate that story clearly — providing our clients with the information they need to make confident, fair decisions, and defensible positions.
CLEAR COMMUNICATION
We understand that for our clients, clear and timely information is just as important as accurate results. That’s why we hold ourselves to communication standards that set us apart in the industry. Strong communication is the foundation of effective claims handling. At Hughes, Heidinger & Ferrin, we believe that professionalism extends beyond the report — it’s reflected in how we communicate every detail, update, and outcome to our clients.
WHAT OUR CLIENTS SAY
"Hughes, Heidinger & Ferrin has been instrumental in securing the best coverage for our business. Their expertise and personalized service have made a significant impact on our risk management strategy."
Samantha Lee
"The team at Hughes, Heidinger & Ferrin has gone above and beyond to provide us with comprehensive insurance solutions. Their dedication to client satisfaction is truly commendable."
Michael Johnson
"I highly recommend Hughes, Heidinger & Ferrin for their commitment to understanding their clients' needs and delivering tailored insurance claims options. Their support has been invaluable."
Jessica Rodriguez
